Return / Exchange Request

Select the delivered order you would like to return or exchange, then tap the button to raise your request. Requests are accepted within 7 days of delivery.

Please log in to your account to raise a return or exchange request.

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Enter your order details and our team will verify your order and delivery date (returns are accepted within 7 days of delivery) before approving.

Max 20 MB per file. Attach images or short video (JPG, PNG, HEIC, WEBP, MP4, MOV).

Note: Personalised orders are not eligible for return or exchange due to the nature of the order, except for manufacturing defects.